Defects are defined as any product that is unacceptable to
the customer.
Handling and transformation defects are considered. It is also
defined as any rework or corrective action in addition to the work required to
meet the customer expectation - the total waste from defective or rejected work
includes the value of the work plus the opportunity lost by not doing the work
correctly the first time.
Causes for defects:
Ø Too many product models
Ø High
inventory levels
Ø Inadequate
tools/ equipment
Ø Poor
employee training
Ø Poor
layouts/ Unnecessary handling (Transport damage)
Ø Poor
process documentation
Ø Processes
which cannot consistently produce the Quantity
Or Quality required
Ø Irregular
feed & speed of machines
Ø Non-Standard
quality assurance and control
Solution for this
waste:
Ø Prevention
prior to detection
Ø Quality
at source – online quality
Ø Chain
of Quality/House of Quality
Ø Use
of Andon must be encouraged
Ø Automation
Post a Comment